Privacy Policy
Effective Date: 11/11/2014
Last Updated: 11/24/2024
Welcome to AstroYou! Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use AstroYou’s app and website. By using our services, you consent to the practices described in this policy.
1. Who We Are
AstroYou is a platform owned and operated by Smart Ocular Studio LLC, dedicated to providing astrological insights and tools. We prioritize the privacy and security of our users’ data in all aspects of our operations.
2. Information We Collect
We may collect the following types of information:
- Personal Information:
- Name, email address, and contact details provided during account creation or communication with us.
- Birth Data:
- Date, time, and place of birth submitted for generating astrological charts and insights.
- Device and Usage Information:
- IP address, browser type, operating system, device identifiers, and app usage data for improving our services.
- Payment Information:
- For purchasing premium features or products, payment details are securely processed by third-party payment processors. We do not store your payment information.
- Cookies and Tracking Technologies:
- Cookies and similar technologies to personalize user experience, analyze website traffic, and enhance functionality.
3. How We Use Your Information
We use the information collected for:
- Generating personalized astrological reports and insights.
- Improving and optimizing app and website functionality.
- Providing customer support and responding to inquiries.
- Sending updates, promotional materials, and service-related communications.
- Ensuring compliance with legal and regulatory requirements.
4. Sharing of Information
AstroYou does not sell, rent, or share your personal data with third parties, except in the following circumstances:
- Service Providers: Third-party vendors who assist with app functionality, payment processing, and customer support, bound by confidentiality agreements.
- Legal Requirements: When required by law, court orders, or to protect AstroYou’s legal rights.
- Business Transfers: In case of a merger, acquisition, or sale of assets, user information may be transferred with appropriate safeguards.
5. Data Security
We take reasonable and appropriate measures to protect your personal data, including:
- Encryption of sensitive information such as birth data.
- Regular security audits of our systems and servers.
- Restricting access to personal data to authorized personnel only.
While we strive to protect your data, no system is 100% secure, and we encourage you to take precautions to safeguard your account information.
6. Retention of Information
Your personal data, including birth data, is retained as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. If you close your account, your data will be securely deleted unless required by law to retain it.
7. Your Rights
You have the right to:
- Access your personal data and request a copy.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal data, subject to legal obligations.
- Withdraw consent for data processing at any time.
To exercise your rights, please contact us at [email protected].
8. Children’s Privacy
AstroYou does not knowingly collect personal information from individuals under 13 years of age. If we discover such data, it will be promptly deleted.
9. Changes to This Policy
AstroYou reserves the right to update this Privacy Policy to reflect changes in our practices or for legal and regulatory compliance. We will notify users of significant changes through the app, website, or email.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
- Email: [email protected]